Top 5 Sonocent/ Glean Alternatives for 2024

If you're looking for a change from Sonocent or Glean, you're in the right place. This guide explores the top 5 alternatives for 2024. We'll provide detailed breakdowns, expert ratings, and help you pinpoint the solution that seamlessly matches your team's workflow.

Written by
Andre Smith
Updated On
April 5, 2024

Sonocent has its strengths, but if you're looking for alternatives with expanded features, you're in luck!  The competitive landscape is rich with powerful note-taking and collaboration tools.  Whether you need more robust transcription capabilities, advanced task management integration, or a streamlined platform for team projects,  there's a Sonocent competitor out there for you. Let's dive into the top 5 and see what they have to offer.

Top Tools at a Glance

Tool name Overview Pros Cons Best For Rating Flexible screen recording and knowledge-sharing platform. Easy to use, versatile, offers video editing. Lacks depth of dedicated knowledge base platforms. Teams focused on efficient visual communication. ★★★★★
Helpjuice Dedicated knowledge base platform for self-service support. Excellent structure, easy to author content, strong analytics. Less flexible for internal knowledge capture. Businesses prioritizing customer-facing knowledge bases. ★★★★☆
Notion Versatile note-taking and workspace organization tool. Extreme flexibility, adapts to many use cases, strong collaboration. Steep learning curve, may be too unstructured for some teams. Teams needing adaptable knowledge organization. ★★★★☆
Scribe Generates step-by-step guides from recorded screen activity. Fast guide creation, easy to share, great for software tutorials. Less emphasis on deep knowledge organization. Teams needing fast documentation and visual guides. ★★★★☆
Evernote Versatile note-taking tool with robust search functionality. Long-established, versatile note formats, powerful search. Interface can feel dated, less structured than others. Teams needing flexible note-taking and strong search. ★★★☆☆

Why look for alternatives to Sonocent?

Users might seek alternatives for several reasons. Cost could be a factor, especially for smaller businesses or teams with budget constraints.  Some users may desire niche features not fully addressed by Glean's feature set or might require specific integrations that better align with their existing tech stack. This guide explores excellent alternatives to Sonocent/Glean in 2024, helping you find the perfect fit for your team's needs.

Top 5 Sonocent/ Glean Alternatives for 2024

1. ScreenApp

ScreenApp is a powerful yet intuitive screen recording and knowledge-sharing tool designed to revolutionize the way teams communicate and collaborate. Whether you're explaining complex software, onboarding new employees, or building a comprehensive knowledge repository, streamlines the process with its visual-first approach.

Key Features and Advantages

  • Effortless Screen and Webcam Recording: Capture your screen activity and explanations with crystal-clear quality.
  • Robust Video Editing: Trim, splice, and annotate recordings to pinpoint the most important information.
  • Seamless Integrations: Connect with popular tools like Slack, Jira, and more for streamlined knowledge sharing.
  • AI-Powered Transcription: Automatic transcriptions make your videos searchable and accessible. (Note: This may be a premium feature on some platforms) vs. Sonocent

Both offer screen recording and knowledge management solutions. Here's where shines:

  • Ease of use:'s interface is simpler to master, making it ideal for teams with varying tech experience levels.
  • Customization: offers greater flexibility for tailoring videos to your brand and style.

Why is a Sexy Choice

  • Time-saving: Drastically reduce back-and-forth emails and explanations through clear visual demonstrations.
  • Improved Understanding: Videos and screenshots convey complex ideas much more effectively than text alone.
  • Cost-Effective: Affordable pricing model compared to competitors like Glean, especially with their recent price changes.

Pricing offers a variety of plans to suit different needs:

  • Free: Ideal for getting started and testing the core features.
  • Pro: Perfect for individuals and small teams needing more storage and advanced editing.
  • Business: Designed for larger enterprises needing custom branding and integrations.


If you're looking for a user-friendly and visually-driven tool to streamline communication and build a robust knowledge base, is an excellent contender.  It's a worthy alternative to Sonocent and a more budget-friendly option than the increasingly expensive Glean.

2. Helpjuice

Helpjuice is a powerful platform specifically designed to streamline customer self-service support. If you're seeking a robust Sonocent or Glean alternative, Helpjuice stands out with its exceptional features:

  • Exhaustive Organization Helpjuice excels at structuring your knowledge base in a clear and user-friendly way. It offers hierarchical organization, robust tagging, and the flexibility to create customized categories. This ensures that finding information is a breeze for customers and employees alike.
  • Powerful Search Functionality Helpjuice's search is designed to deliver lightning-fast and relevant results. Advanced search features help users quickly find the answers they need, reducing support tickets and boosting customer satisfaction.
  • Detailed Analytics Get deep insights into how your knowledge base is being used. Track search terms, article performance, and customer feedback to continuously improve your content.

Why is Helpjuice a Sexy Choice?

  • Intuitive Interface: Helpjuice's user-friendly interface makes it a joy to use for both authors and readers. The clean, modern design provides a seamless experience.
  • Customization: Adapt Helpjuice's look and feel to perfectly match your brand identity. Extensive customization options ensure your knowledge base aligns with your company's aesthetic.

The Bottom Line

If you want a dedicated customer-facing knowledge base solution with excellent search, organization, and insightful analytics, Helpjuice is a compelling alternative to Sonocent and Glean. Its focus on self-service support makes it a valuable asset in reducing support volume while empowering your customers.

3. Otter is a powerful transcription and note-taking tool that is quickly gaining popularity as a viable replacement for Sonocent.  Here's a breakdown of its key features and benefits:


  • Real-time transcription: Otter transcribes your meetings and conversations as they happen, giving you searchable, editable text.
  • Speaker Identification: Otter can distinguish between different speakers, making it easier to keep track of who said what.
  • Highlighting and comments: Add notes, highlights, and comments directly within your transcripts.
  • Powerful search: Search across your entire library of notes and transcripts to find what you need.
  • Integrations: Otter connects with popular tools like Zoom, Google Calendar, Dropbox, and more.

Why Otter is a compelling Sonocent alternative

  • Affordability: Otter's pricing plans are generally more affordable compared to Sonocent, especially for smaller teams and individuals. [Note: Add Glean's latest pricing here for the most updated comparison]
  • AI-powered features: Otter's AI features, like speaker identification and automated summaries, save significant time
  • Ease of use: Many users find Otter's interface to be extremely intuitive and straightforward.
  • Cross-platform availability: Otter works on the web and has apps for both iOS and Android, offering flexibility for how you take notes.

Why it's "sexy"

Otter's use of AI makes it a standout tool. The ability to automatically transcribe conversations, identify speakers, and generate summaries can feel a bit like magic, saving you loads of time and turning messy audio into valuable, actionable knowledge.


  • Basic (Free): Limited minutes and storage
  • Pro: $12.99/month (or $99/year) – Increased transcription minutes, custom vocabulary, and more
  • Business: $30 per user/month – Offers advanced collaboration features and admin controls.
  • Enterprise: Custom pricing for very large teams and organizations.

4. Scribe

Scribe stands out as a tool focused on rapidly creating step-by-step guides with a strong visual emphasis. This makes it perfect for software demonstrations, tutorials, and any process that's easier to show than to describe in lengthy text.

Key Advantages over Sonocent

  • Blazing Speed: Scribe's core magic lies in automatically generating step-by-step guides by simply recording your screen. This drastically cuts down on documentation time compared to Sonocent's more manual approach.
  • Superb Visuals: Scribe automatically includes screenshots and even highlights clicks, making guides incredibly easy to follow.
  • Frictionless Sharing: Scribe guides are easily shared as links or embedded, eliminating clunky file transfers common in traditional tools.

Why It's a Sexy Alternative

  • Intuitive is the New Sexy: Scribe's ease of use reduces friction. People are more likely to document processes if it doesn't feel like a chore.
  • Time is Money: The sheer speed Scribe brings to guide creation translates directly to saved time, a very tangible benefit.
  • Slick Visuals = Professional Impression: Polished guides help teams (and individuals) project competence.

Where Sonocent May Still Shine

Sonocent, being an audio-focused notetaker, has advantages when:

  • Extensive audio recordings are a core need
  • Deep knowledge organization with robust tagging is crucial

Glean vs. Scribe on Pricing

  • Scribe: Offers both free and paid plans. Paid plans start at a competitive $29/month (billed annually) offering unlimited process documentation.
  • Glean: Pricing recently shifted to a per-seat model. Contact their sales team for accurate quotes, but expect it to be costlier than Scribe for most teams.

Best Fit

Scribe excels for teams where:

  • Creating visual process guides quickly is vital
  • The focus is on software workflows and tutorials
  • Reducing time spent on documentation is a priority


5. Evernote

Evernote is a classic note-taking application with a focus on capturing all kinds of content, making it an excellent tool for saving and easily rediscovering information.

Key Strengths

  • Multi-format Note-taking: Evernote lets you capture text notes, images, audio recordings, web clippings, PDFs, and more. This flexibility makes it ideal for diverse use cases.
  • Powerful Search: Evernote's search functionality is exceptional. It can locate information within notes, images (including handwritten text), and attachments, making it easy to find what you need.
  • Long-Standing Reliability: Evernote has been around for many years, demonstrating its stability and reliability. This adds trust for storing important information.

Areas for Consideration

  • Dated Interface: Some users may find Evernote's interface a bit old-fashioned compared to newer note-taking apps.
  • Limited Structure: While Evernote offers organizational tools, it's less focused on structured knowledge management than some alternatives.

Why Consider Evernote over Sonocent?

  • Breadth of Features: Evernote offers a wider range of features than Sonocent, particularly in its ability to handle various content formats.
  • Search Power: Evernote's search functionality remains one of its core strengths, ensuring you can always find what you've saved.

Why It's a Compelling Choice

Evernote stands out as a reliable note-taking tool that helps you feel confident anything you save can be easily retrieved later. This makes it a favorite for everything from personal journaling to project management notes.


  • Free: Offers basic features and limited usage.
  • Personal ($7.99/month): Increased upload limits, offline access, and more.
  • Professional ($9.99/month): Additional features like task management and integrations.

Pricing Compared to Glean: Glean currently offers a single-tier plan with more extensive search features. Evernote's paid plans provide robust functionality for a lower price, but Glean may be preferable if advanced search and knowledge discovery are paramount.


Finding the perfect Sonocent/Glean replacement is about understanding your specific requirements.  There is no one-size-fits-all answer.  The best tool for you depends on factors like the type of knowledge you're managing, how your team likes to work, your budget, and existing tech tools you use.

Before committing to a solution, be sure to factor in:

  • Pricing: Evaluate free trials, subscription tiers, and any potential hidden costs.
  • Integrations: Does the tool need to play nicely with your other software (like Slack, help desks, etc.)?
  • Ease of Use: A complex tool no one uses defeats the purpose. Find the balance of features and intuitiveness that works for your team.

The best advice is to experiment! Most of these tools offer free trials or demos.  Take advantage of this, get hands-on, and discover what truly clicks for your team's unique knowledge-sharing needs.

ScreenApp effortlessly captures your screen recordings and leverages AI to transcribe, summarize and take notes of your videos and audio, making it simple to share insights with your team, clients, and prospects.

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