The Bottom Line
Fireflies.ai is a powerful conversation intelligence platform built for sales teams. It excels at analyzing audio, tracking keywords, and integrating with CRMs. However, it’s audio-only—it can’t see your screen. ScreenApp captures video, audio, and screen content together, giving every team the complete picture.
Choose Fireflies.ai if: You’re a sales team focused on call analytics and CRM integration.
Choose ScreenApp if: You need visual context from screen shares, demos, or presentations.
Platform Overview
What Fireflies.ai Actually Does
Fireflies.ai is an AI meeting assistant that transcribes conversations, generates summaries, and provides conversation analytics. It’s designed for sales and customer success teams who need to analyze calls, track keywords, and improve their pitch.
Core capabilities:
- Meeting transcription in 100+ languages
- GPT-4 powered “Super Summaries” with 5-part breakdown
- AskFred AI assistant for meeting queries
- 200+ AI apps for workflow automation (new in 2025)
- CRM integrations (Salesforce, HubSpot)
What ScreenApp Actually Does
ScreenApp captures your entire screen along with audio, transcribes everything, and lets you analyze both what was said AND what was shown. It works silently—no meeting bot joins your calls.
Core capabilities:
- Screen + audio + video recording (invisible to participants)
- 99%+ transcription accuracy
- Visual content AI analysis
- 50+ language support
- Works with any platform or in-person meeting
Feature Comparison
| Feature | Fireflies.ai | ScreenApp |
|---|---|---|
| Audio Transcription | ✅ | ✅ |
| Screen Recording | ❌ | ✅ |
| Visual Context Analysis | ❌ | ✅ |
| Meeting Bot Required | ✅ Visible bot joins | ❌ Silent recording |
| Languages | 100+ | 50+ |
| CRM Integration | ✅ Strong | ✅ Basic |
| AI Apps/Automations | ✅ 200+ apps | ✅ AI workflows |
| Sales-Specific Analytics | ✅ Advanced | ✅ Standard |
Pricing Comparison (January 2025)
Fireflies.ai Pricing
| Plan | Price | Features |
|---|---|---|
| Free | $0 | Basic transcripts, limited AI features |
| Pro | $10/user/month (annual) | AI summaries, analytics, integrations |
| Business | $19/user/month (annual) | Team workspaces, CRM, API access |
| Enterprise | Custom | HIPAA compliance, dedicated CSM |
Note: Fireflies charges per user. A team of 10 on Business plan costs $2,280/year (annual) or $3,480/year (monthly).
Hidden costs to watch:
- AI credits required for advanced features (AskFred, some analytics)
- Storage caps on lower tiers
- Per-seat billing scales quickly with team growth
ScreenApp Pricing
ScreenApp offers team-based pricing without per-user fees. Your entire team accesses the platform for one flat price, delivering significant savings as teams scale.
Cost comparison for 10-person team:
- Fireflies Business: $2,280/year (annual)
- ScreenApp Team: Flat team pricing
Who Should Use Which
Fireflies.ai Works Best For
- Sales teams analyzing customer calls
- Revenue operations tracking deal progress
- Teams heavily invested in Salesforce/HubSpot
- Organizations needing conversation keyword tracking
ScreenApp Works Best For
- Teams with heavy screen sharing (demos, presentations)
- Product teams documenting feature discussions
- Training and onboarding programs
- Any team needing visual context alongside audio
- Organizations wanting flat team pricing
Common Limitations of Fireflies.ai
Based on user reviews, these are frequently reported issues:
- No visual context - Can’t see screen shares, presentations, or demos
- Language detection issues - Sometimes misidentifies meeting language
- ~90% accuracy - May require proofreading for important meetings
- Bot persistence - Some users report the bot joining meetings even after account deletion
- Per-seat scaling - Costs add up quickly with team growth
Decision Framework
Go with Fireflies.ai when:
- Your team is sales-focused with CRM-heavy workflows
- You need advanced conversation analytics (sentiment, keywords)
- Audio-only capture meets your needs
- You want access to 200+ AI apps for automation
Go with ScreenApp when:
- Your meetings include screen sharing or demos
- You need to capture what’s shown, not just what’s said
- You want flat team pricing without per-seat costs
- You prefer invisible recording without meeting bots
FAQ
Does Fireflies.ai record video?
No. Fireflies.ai is audio-only. It transcribes conversations but cannot capture screen shares, presentations, or any visual content shown during meetings.
What are Fireflies AI Apps?
Fireflies introduced 200+ AI-powered apps in April 2025. These automate workflows across departments—from generating follow-up emails to creating CRM entries from meeting notes.
How accurate is Fireflies transcription?
Fireflies reports ~90-95% accuracy in ideal conditions. Users note that proofreading is sometimes needed, especially for technical terms or when multiple languages are spoken.
Is Fireflies.ai good for non-sales teams?
While any team can use it for transcription, Fireflies’ strongest features target sales: CRM integrations, deal tracking, and conversation analytics. Teams focused on visual content creation often prefer ScreenApp.
Why do teams switch from Fireflies to ScreenApp?
Teams typically switch when they realize audio-only capture misses critical context. Sales demos, product reviews, and training sessions all involve visual content that Fireflies can’t capture.
Make the Switch
ScreenApp captures the complete meeting—audio AND visuals. Stop losing context from your screen shares and presentations.
Try ScreenApp Free — No credit card required.
