Benefits of Dialpad Transcription
Turn your Dialpad and Uberconference calls into valuable, documented assets. Transcribing your recordings allows you to create a searchable, shareable, and permanent record of every important conversation.
Create Actionable Call Records
Stop relying on memory or scattered notes. A Dialpad transcription provides a clear, written record of discussions, decisions, and action items, improving accountability and team alignment.
Enhance Sales and Support Coaching
Use transcripts of real customer calls to train your team. Identify best practices, pinpoint areas for improvement, and provide targeted coaching to improve sales and support outcomes.
Ensure Compliance and Documentation
For many industries, maintaining a record of communications is a requirement. Our transcription service provides the accurate documentation you need for compliance and internal audits.
How to Transcribe a Dialpad or Uberconference Call
Our platform makes it simple to get a text version of your calls.
- Record Your Call: Use Dialpad’s or Uberconference’s built-in recording feature to capture your call.
- Upload the Recording: Securely upload the video or audio file of your call to our platform.
- Automatic AI Transcription: Our AI transcribes the call with high accuracy, automatically identifying and labeling the different speakers.
- Review and Export: Use our online editor to review the transcript, then export it as a PDF, DOCX, or TXT file to share with your team.
Who Needs to Transcribe Dialpad Calls?
This service is essential for any business that uses Dialpad or Uberconference for their communications.
- Sales Teams: Review client calls and demos to capture key details, objections, and customer needs.
- Customer Support Teams: Analyze support calls to improve agent performance and identify common issues.
- HR & Recruiters: Document phone screen interviews for accurate record-keeping and candidate comparison.
- Any Business User: Keep a clear record of all important phone conversations for future reference.
Frequently Asked Questions
How do I get a transcript of a Dialpad call?
First, ensure call recording is enabled in your Dialpad settings. After the call, download the recording and upload the audio file to our transcription service.
How accurate is the transcription for phone calls?
Our AI is trained for business conversations and provides up to 99% accuracy for clear audio, correctly identifying speakers and industry-specific terminology.
Can you transcribe calls from Uberconference as well?
Yes. As long as you can record the call and get an audio file (like an MP3), our service can transcribe it.
How long does it take to get my transcript?
A typical one-hour call is transcribed in just a few minutes, so you can access your notes almost immediately.
Is the transcription process secure?
Absolutely. We use enterprise-grade security to encrypt your files, ensuring your confidential business communications are always protected.
