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This Cancellation Policy outlines the terms regarding the cancellation of your subscription with ScreenApp Pty Ltd ("Company," "we," "us," or "our") for the software-as-a-service (SaaS) provided (the "Service"). By subscribing to our Service, you agree to the terms of this policy.
1. Subscription Cancellation
You, the subscriber, have the flexibility and are entitled to cancel your subscription to the Service at any time before the commencement of your next billing cycle.
2. Automatic Renewal
Our subscriptions are configured to renew automatically to ensure uninterrupted access to the Service. This automatic renewal feature means that unless you take action to cancel your subscription before the start of the next billing cycle, your subscription will automatically continue, and you will be charged for the subsequent subscription period.
3. Cancellation Process
To cancel your subscription, you must do so via the billing section on our website. This is the primary and preferred method for subscription cancellations.
In Case of Technical Issues:
Should you encounter any technical issues preventing you from canceling your subscription through the website, sending a cancellation request to support@screenapp.io is acceptable.
4. Billing
Billing for the Service is conducted on a month-to-month basis and is calculated to the minute to avoid confusion due to time zone differences. This precise billing ensures that you are only charged for the exact duration the Service was used.
5. Cancellation Deadline
To avoid being charged for the next subscription period, you must cancel your subscription before the renewal date. The renewal date is the day before your current subscription period ends.
6. Recommendations for Cancellation
We recommend setting a reminder or periodically reviewing your subscription settings if you are considering cancellation. This proactive approach will help ensure that you can make an informed decision about your subscription before the automatic renewal.
7. Refunds
Please note that cancelling your subscription does not automatically entitle you to a refund of any previously paid subscription fees. Our refund policy, as outlined in the Terms of Service, applies to all cancellations.
8. Changes to the Cancellation Policy
We reserve the right to update or modify this Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. Your continued use of the Service after any changes to this policy will constitute your acceptance of such changes.
9. Contact Information
If you have any questions regarding this Cancellation Policy or the cancellation process, please contact us at support@screenapp.io.
