Subscription renewal
Your checkout and billing record state the billing period and renewal amount. Web subscriptions can be billed monthly or annually. Billing is not calculated from the number of minutes you use ScreenApp.
Stopping renewal
Follow cancel your subscription. Check the cancellation confirmation and access end date. Deleting the app or stopping use does not cancel a subscription.
Store purchases are managed through the store that billed you.
After cancellation
Paid access continues until the current subscription period ends. Cancelling does not itself delete recordings. The free account’s limits apply after paid access ends; check usage and limits.
Refund requests and billing disputes
Contact support@screenapp.io with the account email, receipt reference and reason for the request. For store purchases, follow the store’s refund process. Do not send full card details.
This guide explains the cancellation workflow. Contractual terms are in the Terms and Conditions.