Transcribe a Therapy Session, Get the Text with Speaker Labels
Upload a recording of a therapy session, or record it live, and ScreenApp turns the conversation into a transcript with each speaker labeled and timestamped. Record in the room with the browser recorder or the iOS and Android apps, or connect the meeting bot for Zoom, Google Meet and Microsoft Teams for a remote session, then upload the file when it’s ready.
ScreenApp is not HIPAA compliant and does not sign a Business Associate Agreement (BAA). Do not upload a recording that contains protected health information, such as a client’s name, diagnosis, or other identifying details. Use it instead for de-identified sessions, supervision and training recordings, role-play practice, and personal dictation, with the consent of anyone recorded.
A transcript you can search and quote from replaces re-listening to the recording to find what was said.
What you get:
- A transcript with speaker identification, in 99 languages
- AI chat with any recording, so you can ask what was discussed instead of scanning the whole transcript
- AI notes: action items with an owner and deadline, and decisions listed separately
- Export as PDF, DOCX, TXT, SRT and VTT
- Free plan: one recording of up to 45 minutes, with AI chat on it
How to Transcribe a Therapy Session
- Record or upload: Open ScreenApp in the browser or on your phone and press record, or upload an audio or video file you already have (MP4, WebM, MOV, AVI, MKV, WMV, and FLV for video). Keep identifying details out of the recording itself if the session is not de-identified.
- Let it transcribe: The audio converts to text with a timestamp on every sentence, and each speaker is separated into their own label.
- Review and export: Read the transcript in the browser, correct a name or a term, and export as PDF, DOCX, TXT, SRT and VTT for supervision notes or your own reference.
Accuracy depends on the audio. A clear recording with the microphone close to both speakers transcribes best; a phone call, a noisy office, or heavy cross-talk will produce more gaps. See how we measure accuracy.
Therapy Transcription vs Other Apps
| Feature | ScreenApp | Freed | SOAP Note AI | Otter.ai |
|---|---|---|---|---|
| HIPAA compliant with a BAA | No | Yes | Yes | Not stated |
| Free trial | one recording, up to 45 min | 7-day trial | free trial, no credit card required | 300 min/month |
| Paid plan | $19/month annual | $39/mo | $200/year | $8.33/month annual |
Sources, checked 2026-09-13: screenapp.io/pricing, screenapp.io/help/how-many-minutes-can-i-record, getfreed.ai/pricing, soapnoteai.com, otter.ai/security, otter.ai/pricing
- vs Freed: Freed is built for clinicians who need a HIPAA-compliant scribe with a BAA, turning a session into a SOAP note for $39/mo after a 7-day trial. If you are documenting a real patient session, Freed is the appropriate tool since ScreenApp is not HIPAA compliant.
- vs SOAP Note AI: SOAP Note AI also states it is HIPAA compliant with a BAA available, generating SOAP notes from a session for $200/year. The same distinction applies: use it for real patient sessions, and use ScreenApp for de-identified recordings, supervision, and practice.
- vs Otter.ai: Otter is a general meeting and voice recorder, not built for clinical documentation, and its security page does not state a HIPAA compliance claim either. Its free plan caps you at 300 minutes a month; ScreenApp’s free plan is one recording of up to 45 minutes.
Who Uses Therapy Session Transcription
Clinical supervisors review a supervisee’s session for training, working from a transcript of a de-identified or role-played mock session instead of replaying the whole recording.
Therapists in training record practice sessions with a fellow student or a volunteer, then read the transcript with a supervisor afterward to review technique and interventions.
Therapists dictating case notes record their own reflections right after a session ends, without naming the client, and get a searchable transcript instead of typing the notes up by hand.
Group practice trainers record role-play scenarios used to onboard new therapists, then share the transcript with the training group.
Coaches and non-clinical counselors, whose sessions are not covered by HIPAA, record and transcribe sessions for their own review and follow-up.
Researchers studying therapy technique transcribe de-identified, consented recordings of counseling sessions for analysis, much like a research interview.
FAQ
Is ScreenApp HIPAA compliant?
No. ScreenApp is not HIPAA compliant and does not sign a Business Associate Agreement (BAA). Do not upload a therapy session recording that contains protected health information, such as a client’s name, diagnosis, or other identifying details. Use it for de-identified sessions, supervision and training recordings, role-play practice, or personal dictation instead.
What should I use if I need to transcribe a real patient session?
A tool built for clinical documentation with a business associate agreement, such as Freed or SOAP Note AI (see the comparison above). ScreenApp is built for general recording and transcription, not for storing protected health information.
Can I record a therapy session over Zoom or Teams?
Yes, for a session you are allowed to record without protected health information. Connect the meeting bot for Zoom, Google Meet and Microsoft Teams for a remote session on Zoom, Google Meet, or Microsoft Teams, or record locally with the browser recorder or the iOS and Android apps.
How accurate is the transcription?
Transcription accuracy is 99% on clear audio, as measured on the accuracy page. A quiet room and a microphone close to both speakers give the best result.
Can it separate two speakers in a session?
Yes. speaker identification separates each speaker automatically, with a timestamp on every sentence, and you can rename or correct a speaker label afterward.
Can I ask questions about what was said in a session?
Yes, AI chat with any recording lets you ask about the transcript and get an answer that points to the moment in the recording. AI notes also list action items with an owner and deadline, and decisions listed separately.
What happens to a recording after I upload it?
Recordings are encrypted in transit and stored with AES-256, on SOC 2 Type 2 infrastructure, and are not used to train AI models. Encryption and SOC 2 controls are not the same as HIPAA compliance: ScreenApp does not sign a BAA, so protected health information should never be uploaded. Security controls are published on the trust center.
How much does it cost to transcribe a therapy session?
The free plan includes one recording of up to 45 minutes, with AI chat on it. Paid plans start at $19 a month billed annually; see pricing for the full breakdown.
