When you use ScreenApp services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
KEEPING YOUR INFORMATION SECURE
We build security into our services to protect your information
All ScreenApp products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you.
We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
The personal data we collect from you includes:
We collect information through Google Analytics to see how you use the site and digital services. We do this to help:
The data we collect may be shared with other government departments, agencies and public bodies in cases where public security, national security is at stake after receiving a court order from a reputable court of law of a democratic nation.
Data recorded using the local tab reside in your computer (additional security backups may be applied if concerns regards local recording quality is a concern)
Data recorded may be analyzed for improvements in service, ensuring a continual enhancement of user experience and efficiency of our offerings. It is important to note that we take your privacy seriously and maintain a strict policy when it comes to handling your data. We do not use recordings or any user-uploaded content to train our AI models. Our AI models are pretrained prior to deployment, and any data uploaded to our service is processed solely for the purpose of providing the service.
Data recorded using cloud back up will be stored securely under cloud storage for your account. Third party access is not authorized unless for technical support purposes.
Limitation of liability : ScreenApp or its administrators would not be liable for any data breeches in relation to screen capture recordings or personal data.
Data in relation to Stripe and Paypal will be stored on their servers and services as per their service terms.
ScreenApp does not store card information on our servers at any point. We might store payment information to help us manage your subscription. All payments are processed via Stripe or Paypal and any fraud claims should be directed through them or your local bank.
Limitation of liability : ScreenApp or its administrators would not be liable for any data breeches in relation to payments.
We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
We will only retain your personal data for as long as:
We will keep your email data until you unsubscribe. We will keep your feedback data for indefinitely.
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
Where your data is processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the US. Data collected by Google Analytics data may be transferred on to their own servers.
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Cookies are files saved on your phone, tablet or computer when you visit a website.
We use 3 types of cookies
Contact the Privacy Team if you:
Changes to this policy
Last updated 25 Oct 2023