When you use ScreenApp services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
KEEPING YOUR INFORMATION SECURE
We build security into our services to protect your information
All ScreenApp products are built with strong security features that continuously protect your information. The insights we gain from maintaining our services help us detect and automatically block security threats from ever reaching you.
We work hard to protect you from unauthorized access, alteration, disclosure, or destruction of information we hold, including:
We use encryption to keep your data private while in transit
We review our information collection, storage, and processing practices to prevent unauthorized access to our systems
We restrict access to personal information to ScreenApp employees, contractors, and agents who need that information in order to process it. Anyone with this access is subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations
The personal data we collect from you includes:
Questions, queries or feedback you leave, including your email address if you contact ScreenApp.
Your email address and subscription preferences when you sign up to our email alerts
How you use our emails - for example whether you open them and which links you click on
Your Internet Protocol (IP) address, and details of which version of web browser you used
Information on how you use the site, using cookies and page tagging techniques
We collect information through Google Analytics to see how you use the site and digital services. We do this to help:
Make sure the site is meeting the needs of its users
Make improvements, for example improving site search
Gather feedback to improve our services, for example our email alerts
Respond to any feedback you send us, if you’ve asked us to
Send email alerts to users who request them
Allow you to access services and make transactions
Provide you with information about local services
Monitor use of the site to identify security threats
The data we collect may be shared with other government departments, agencies and public bodies in cases where public security, national security is at stake after receiving a court order from a reputable court of law of a democratic nation.
Data recorded using the local tab reside in your computer (additional security backups may be applied if concerns regards local recording quality is a concern)
Data recorded maybe analyzed for improvements in service.
Data recorded using cloud back up will be stored securely under cloud storage for your account. Third party access is not authorized unless for technical support purposes.
Limitation of liability : ScreenApp or its administrators would not be liable for any data breeches in relation to screen capture recordings or personal data.
Data in relation to Stripe and Paypal will be stored on their servers and services as per their service terms.
ScreenApp does not store card information on our servers at any point. We might store payment information to help us manage your subscription. All payments are processed via Stripe or Paypal and any fraud claims should be directed through them or your local bank.
Limitation of liability : ScreenApp or its administrators would not be liable for any data breeches in relation to payments.
Sell or rent your data to third parties
Share your data with third parties for marketing purposes
We will share your data if we are required to do so by law - for example, by court order, or to prevent fraud or other crime.
We will only retain your personal data for as long as:
It is needed for the purposes set out in this document
The law requires us to
We will keep your email data until you unsubscribe. We will keep your feedback data for indefinitely.
Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.
Where your data is processed and stored
We design, build and run our systems to make sure that your data is as safe as possible at all stages, both while it’s processed and when it’s stored.
All personal data is stored in the US. Data collected by Google Analytics data may be transferred on to their own servers.
We are committed to doing all that we can to keep your data secure. We have set up systems and processes to prevent unauthorised access or disclosure of your data - for example, we protect your data using varying levels of encryption.
We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.
Cookies are files saved on your phone, tablet or computer when you visit a website.
We use 3 types of cookies
Cookies that measure website use
We use Google Analytics to measure how you use the website so we can improve it based on user needs. We do not allow Google to use or share the data about how you use this site.
Google Analytics sets cookies that store anonymised information about:
How you got to the site
The pages you visit on our platform and our digital services, and how long you spend on each page
What you click on while you're visiting the site
Cookies that help with our communications and marketing
These cookies may be set by third party websites and do things like measure how you view videos that are on our platform.
Cookies that remember your settings
These cookies do things like remember your preferences and the choices you make, to personalise your experience of using the site.
Essential cookies do things like remember your progress through a form (for example a licence application)
They always need to be on.
Contact the Privacy Team if you:
Have a question about anything in this privacy notice
Think that your personal data has been misused or mishandled
Changes to this policy
Last updated 31 May 2023