Benefits of Support Call Highlights for Training

Support Call Highlights for Training with ScreenApp

At ScreenApp, we know that training and onboarding new employees is an important part of any successful business. With ScreenApp, you can easily highlight key elements of customer support calls that are relevant to your team's training. Our AI Note-taker feature quickly and accurately transcribes calls, allowing you to quickly search and pull out relevant sections for your team to review.

Our video summarization feature also helps you to quickly identify the key points from the call. With a few clicks, you can create a summary of the call that highlights the most important elements, allowing you to quickly and easily review the call with your team. This helps to reduce the amount of time spent reviewing long calls and ensures that your team is focusing on the most important elements.

ScreenApp is the perfect tool for highlighting support call highlights for training. With our AI Note-taker and video summarization features, you can quickly and easily identify the key points from customer support calls and create summaries for your team to review. This helps to ensure that your team is focusing on the most important elements and reduces the amount of time spent reviewing long calls.

Who is Support Call Highlights for Training perfect for?

ScreenApp is the perfect choice for anyone looking for a comprehensive video platform that can help them with support call highlights for training. Our innovative software allows users to record, transcribe, and summarise videos quickly and easily. With ScreenApp, you can easily capture, store, and share important support call highlights with your team for training purposes.

Capture and Transcribe Support Call Highlights

ScreenApp makes it easy to capture and transcribe support call highlights with its intuitive recording and transcription tools. With our software, you can quickly record and transcribe support calls with just a few clicks. We also offer automated transcription services to make the process even faster and more efficient.

Organise and Share Support Call Highlights

Once you’ve captured and transcribed your support call highlights, you can easily organise and share them with your team. ScreenApp’s intuitive interface makes it easy to search and filter through your support call highlights, so you can quickly find the ones you need. You can also easily share your support call highlights with your team, so everyone can benefit from the insights gained from each call.

Summarise Support Call Highlights

ScreenApp also makes it easy to summarise support call highlights with its powerful summarisation tools. Our software can quickly analyse and summarise long support calls, so you can quickly get the key insights from each call. This makes it easy to quickly review and understand the important points from each call, so you can use them to improve your team’s training.

How to use Support Call Highlights for Training

Step 1: Log in to ScreenApp

To use the Support Call Highlights for Training feature in ScreenApp, you must first log in to your account. If you do not have an account, you can create one for free.

Step 2: Select the Support Call Highlights for Training Feature

Once you have logged in, you will be taken to the main dashboard. From here, select the Support Call Highlights for Training feature from the list of available features.

Step 3: Upload Your Video

Once you have selected the Support Call Highlights for Training feature, you will be taken to the upload page. Here, you can upload the video you would like to use for training. You can upload videos from your computer, or from a URL.

Step 4: Transcribe Your Video

Once you have uploaded your video, you can then transcribe it. ScreenApp will automatically transcribe the video for you, or you can manually transcribe it yourself. This will allow you to search and summarise the video.

Step 5: Search and Summarise Your Video

Once you have transcribed your video, you can then search and summarise it. ScreenApp will automatically generate a summary of the video, or you can manually search and summarise it yourself. This will allow you to quickly find the most important points in the video.

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Our customers love us

Easily record, review and get valuable Insights with ScreenApp AI functionality.

With the ability to easily record and review work calls, ScreenApp has helped me and my team create a central repository of information that can be accessed anytime. This has made it easier for us to collaborate, share ideas, and make informed decisions based on the insights gained from our conversations. Also, the AI functionality is simply amazing. I am consistently impressed with how quickly and accurately Screen's AI can extract information and insights from the videos. I really like the prompt suggestions that the AI shows me when I click that magic button.

Wilson L

Founder of Wisezer

Lightyears Ahead of Loom

ScreenApp is an impressive video capture and AI software that I highly recommend to anyone looking for an easy-to-use solution for creating rich and informative videos. The software's intuitive interface makes it easy to get started and to produce a video library that can be shared with others. One of the standout features of ScreenApp is its ease of use. The software is incredibly user-friendly, with a simple and intuitive interface that allows you to quickly and easily capture your screen, edit your videos, and share your content with others. I especially love the transcriptions and ChatGpt functionality, as it makes viewing my colleagues' videos a breeze.

Aaron D

CEO of Kidly

Revolutionizing Communication

Efficient communication is key. Before ScreenApp, we faced challenges in speed and clarity. But now, with its seamless screen recording and vital transcription service, we've bridged language barriers and streamlined our Knowledge Hub creation process. ScreenApp isn’t just a tool—it’s an integral part of our growth journey.

Liam N

Founder of Project Alfred

Elevating Our Educational Experience

ScreenApp has truly transformed our teaching approach. After an extensive search for the perfect screen video recording software for our video tutorials, we discovered Screenapp. Its ability to record high-quality videos directly from our computer screen has enhanced our lessons' effectiveness. Our students benefit immensely, being able to download or stream these videos online. We are deeply grateful to the Screenapp team for their exceptional product and their commendable support to educational institutions like ours.

Kingsley C

Founder of YAT Technology

My Game-Changer for Efficient Mentoring

I have been using ScreenApp for over 5 months now and it has been the biggest time saver for me. As a mentor and advisor, I spend a handful of hours every week speaking with students and mentees. ScreenApp records and automatically helps me summarize all the videos. The best part is that I can follow up with questions and their AI will give me the answers in seconds. I generally ask ‘What were the actionable takeaways?’ and it will accurately pull through the items and present them in an organised message.

Mizko

Founder of Designership

A Great Recording System

Our overall experience with ScreenApp has been nothing but pleasant! Their support is terrific, and Screenapp solves our need for a cloud-based solution for recording and storing videos.
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Our favorite part about ScreenApp is how easy it is to create and share videos. We have a decently sized team and everyone is able to utilize ScreenApp to record their content with a single link, which is one of the best features.

Logan E

IT Specialist

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