FAQ

ScreenApp help: common tasks

Find current instructions for recording, transcription, sharing, AI and billing.

How do I start?

Use the getting started guide to record, upload or import your first file.

What can I record on mobile?

The mobile app records voice and audio. It does not record the phone’s screen. See mobile recording.

Where is my transcript?

Open the recording’s transcript view after processing. See find a transcript.

Can I remove noise, make slides or translate speech?

See noise cleanup, PowerPoint creation and dubbing for the distinct workflows.

Who can open a shared recording?

Access depends on invitations, general access and publication. Review these settings before copying a link. See sharing.

Where are my plan limits?

Open Settings > Usage and Settings > Billing. See usage and limits and current pricing.

How do I cancel?

Follow subscription cancellation. Store purchases are managed through the store that billed you.

A recording has not saved. What should I do?

Preserve the original app or browser data and follow recovery guidance.

How do I contact support?

Email support@screenapp.io. See what to include.