Email support@screenapp.io for account access, billing or technical help. Use the email associated with your account when possible.
Include the task you were trying to complete, the exact error and your device or browser. For a recording issue, include its link or identifier if available. Hide private content in screenshots.
Do not send passwords, sign-in links, API tokens or full card details. Support may need to verify your identity for account or data requests.
Choose the relevant guide
- Cannot sign in
- Billing or payment problem
- Recording or upload problem
- Request account deletion
- Report abuse
For an organisation purchase, email sales@screenapp.io. Response arrangements for an organisation depend on its agreement.