What you need to know about Zoom's new AI Assistant

Zoom's new AI Assistant is a powerful tool that can help you improve your productivity, collaboration, and skills. It can transcribe meetings, generate summaries, and even provide feedback on your communication and presentation skills. Learn more about what Zoom's AI Assistant can do for you in this comprehensive guide.

Written by
Andre Smith
Updated On
June 20, 2024

What is Zoom's new AI Assistant?

AI is changing the way we work and even meet. Zoom's AI Companion is at the forefront of this change. As the world shifts towards a more remote and connected environment, the need for tools that can help us streamline tasks, improve productivity, and collaborate effectively has become more important than ever. We're inundated with video content everyday from hours and hours of not just meetings but workflows and training videos.

Zoom AI Companion is a smart AI assistant much like ScreenApp, but is built in and works only with Zoom. It uses advanced AI technologies to help you save time and be more productive. AI can help people with many different tasks

  • Taking AI video notes and summarizing video meetings: AI can automatically take notes and summarize your meetings, so you can quickly catch up on what you missed or share key takeaways with your team.
  • Drafting emails and chat messages: AI can help you draft emails and chat messages faster and more accurately by suggesting relevant content and completing your sentences.
  • Generating ideas and brainstorming: AI can help you generate ideas and brainstorm solutions to problems by providing you with relevant information and suggestions.

AI Companion is still under development, but it's already a powerful tool that can help you be more productive and efficient. To get started with AI Companion, simply enable it in your Zoom settings. Then, you can start using it to help you with your daily tasks.

Zoom IQ Logo, Zoom's new AI Suite

Key features of Zoom's AI Companion:

  • Meeting summarization: AI Companion can automatically summarize Zoom meetings, highlighting key takeaways, action items, and next steps. This saves users time and helps them stay on top of their work.
  • Chat summarization: AI Companion can also summarize Zoom Chat conversations, providing users with a quick and easy way to catch up on missed discussions.
  • Brainstorming support: AI Companion can help users generate ideas and brainstorm solutions to problems by suggesting relevant topics, phrases, and questions.
  • Task automation: AI Companion can automate a variety of tasks, such as scheduling meetings, filing support tickets, and researching information. This frees up users' time so they can focus on more important things.
  • Presentation coaching: AI Companion can provide users with real-time feedback on their communication and presentation skills, helping them improve their delivery and make a more positive impression.

In addition to these key features, Zoom's AI Companion is constantly being updated with new capabilities. For example, in the near future, AI Companion will be able to:

  • Automatically detect meeting intent in chat messages and display a scheduling button to streamline the scheduling process.
  • Provide users with personalized email suggestions and draft quick responses.
  • Generate new images based on existing content in Zoom Whiteboard.
  • Give users real-time feedback on their presence and performance, along with AI-driven coaching on conversational and presentation skills.

Zoom's AI Companion is a powerful and versatile tool that has the potential to revolutionize the way we work. It can help us save time, improve productivity, collaborate more effectively, and deliver better results. As AI continues to evolve and become more sophisticated, we can expect to see Zoom's AI Companion become even more powerful and indispensable.

Zoom AI Companion can help you:

  • Draft emails and chat messages: AI Companion can help you draft emails and chat messages more quickly and efficiently. It can suggest relevant content based on the context of the conversation, and it can even help you translate messages into other languages.
  • Summarize meetings and chat threads: AI Companion can automatically summarize meetings and chat threads, saving you time and helping you stay on top of your work. It can also identify key takeaways, action items, and next steps.
  • Make brainstorming sessions more fun and productive: AI Companion can help you generate ideas and brainstorm solutions to problems more effectively. It can suggest relevant topics, phrases, and questions, and it can even help you visualize your ideas.

Zoom has a unique federated and responsible approach to AI. This means that AI Companion is trained on a massive dataset of text and code that is not owned by Zoom. This ensures that AI Companion is always learning and improving, and that it is not biased towards any particular product or service.

Zoom is also committed to responsible AI. It does not use any audio, video, chat, screen sharing, attachments, or other communications-like customer content to train AI models. This means that you can be confident that your data is always safe and secure.

Compose with Zoom IQ

AI Companion offers a variety of other features

  • Transcription: AI Companion can transcribe meetings, making it easy to create transcripts for your team or for your own reference.
  • Insights: AI Companion can extract insights from meetings, such as key decisions, action items, and sentiment analysis. This information can be used to improve your meetings and make your team more productive.
  • Sentiment analysis: AI Companion can perform sentiment analysis on meetings, chat threads, and other forms of communication. This information can be used to understand how people are feeling and to identify potential problems.
  • Calendar and video conferencing integration: AI Companion is easy to connect to your calendar and video conferencing software. It works with Zoom and Google Meet, and it is compatible with other popular platforms.

Zoom AI Companion is a powerful and versatile AI assistant that can help you be more productive, collaborative, and skilled. It is a great tool for individuals, teams, and businesses of all sizes.

But its not all sunshine with Zoom AI companion, we've found some limitations and drawbacks:

Limitations of Zoom AI Assistant

  • AI Companion is only available with a paid Zoom account. This means that users who are on the free Zoom plan will not be able to use this feature.
  • Some users may not want to use AI during their meetings. Some people may feel that AI is not a good fit for their work environment or for the type of meetings they have. Others may simply be uncomfortable with the idea of using AI in a professional setting.
  • Some users may not trust AI to handle their data securely. AI systems are trained on large amounts of data, and some users may be concerned about how their data is being used and protected.
  • AI Companion may not be able to accurately transcribe all meetings. AI transcription systems can be affected by a variety of factors, such as background noise, accents, and speech patterns. This means that AI Companion may not be able to transcribe all meetings accurately, especially if they are noisy or involve participants with strong accents.
  • Some users may prefer to take their own notes rather than relying on AI. Some people may simply prefer to take their own notes during meetings so that they can have more control over the process and so that they can be sure that their notes are accurate.
  • AI Companion may not be able to understand all accents or speech patterns. As mentioned above, AI transcription systems can be affected by accents and speech patterns. This means that AI Companion may not be able to understand all participants in a meeting, especially if they have strong accents or if they speak quickly or indistinctly.
  • Some users may find the AI Companion feature distracting during meetings. AI Companion is a constantly running process, so it may be distracting to some users to have it running in the background during a meeting.
  • AI Companion may not be able to accurately summarize all meetings. AI summarization systems can be affected by a variety of factors, such as the length and complexity of the meeting, the quality of the transcription, and the specific summarization algorithm that is used. This means that AI Companion may not be able to summarize all meetings accurately, especially if they are long, complex, or involve a lot of technical jargon.
  • Some users may not want to rely on AI to file support tickets or research information. Some people may simply prefer to do these tasks themselves so that they can have more control over the process and so that they can be sure that they are getting the best possible results.
  • AI Companion may not be able to accurately extract insights or sentiment analysis from all meetings. AI sentiment analysis systems can be affected by a variety of factors, such as the tone of voice of the participants, the context of the conversation, and the specific algorithm that is used. This means that AI Companion may not be able to accurately extract insights or sentiment analysis from all meetings, especially if they are complex or involve a lot of technical jargon.
  • Some users may not want to use AI for productivity or skill enhancement. Some people may simply prefer to use traditional methods to improve their productivity and skills. Others may be concerned about the potential negative consequences of using AI, such as job displacement or increased surveillance.
  • AI Companion may not be able to integrate with all video conferencing software. AI Companion is currently only compatible with Zoom and Google Meet. Users of other video conferencing software will not be able to use this feature.
  • Some users may not want to use AI for collaboration or topic tracking. Some people may simply prefer to collaborate with their colleagues and track topics manually. Others may be concerned about the potential for AI to bias collaboration or to track topics in a way that is not aligned with their values.
  • AI Companion may not be able to accurately identify key decisions or create action items for all meetings. AI decision identification and action item creation systems can be affected by a variety of factors, such as the complexity of the meeting, the quality of the transcription, and the specific algorithm that is used. This means that AI Companion may not be able to accurately identify key decisions or create action items for all meetings, especially if they are complex or involve a lot of technical jargon.
  • Some users may not want to use AI for note-taking during meetings. Some people may simply prefer to take their own notes during meetings so that they can have more control over the process and so that they can be sure that their notes are accurate.
  • AI Companion may not be able to accurately handle interruptions or overlapping speech during meetings. AI transcription systems can be affected by interruptions and overlapping speech. This means that AI Companion may not be able to accurately transcribe all meetings, especially if they are noisy or involve a lot of interruptions.
You can write followups inside Zoom

Looking for an Alternative to Zoom AI Companion?

Are any of these limitations deal-killers?

ScreenApp is a powerful video recording and transcription tool that offers a number of advantages over Zoom AI Companion. It is cross-platform compatible, meaning that it can be used with any video conferencing software, not just Zoom.

Hands up anyone that uses Meet or Teams?

ScreenApp also stores everything centrally in the cloud, making it easy to access your meeting recordings and notes from anywhere. Additionally, ScreenApp offers faster and more accurate transcriptions with ChatGPT functionality, allowing for greater versatility. Finally, ScreenApp allows you to record or upload any video you want, rather than just Zoom meetings.

Speed up and simplify summaries with ScreenApp

The Cross-Platform Video Recording and Transcription Tool That Outperforms Zoom AI Companion

Cross-platform compatibility: ScreenApp can be used with any video conferencing software, not just Zoom. This makes it a more versatile tool for users who need to record and transcribe meetings from a variety of sources.

Cloud storage: ScreenApp stores everything centrally in the cloud, making it easy to access your meeting recordings and notes from anywhere. This is in contrast to Zoom AI Companion, which stores meeting recordings locally on your device.

Faster and more accurate transcriptions: ScreenApp uses ChatGPT to generate faster and more accurate transcriptions of your meetings. ChatGPT is a state-of-the-art AI language model that is trained on a massive dataset of text and code. This makes it better equipped to transcribe complex and technical conversations than the AI transcription systems used by Zoom AI Companion.

ChatGPT functionality: ScreenApp's ChatGPT functionality allows you to do more than just transcribe your meetings. You can also use it to generate summaries, translate languages, write different kinds of creative content, and answer your questions in an informative way. This makes ScreenApp a more versatile tool for users who need to do more than just transcribe their meetings.

Record or upload any video: ScreenApp allows you to record or upload any video you want, rather than just Zoom meetings. This means that you can use ScreenApp to transcribe any video content, including lectures, podcasts, and webinars.

Try ScreenApp to transcribe and summarize your Zoom meetings for free today!

Chat with any video, not just Zoom meetings
ScreenApp effortlessly captures your screen recordings and leverages AI to transcribe, summarize and take notes of your videos and audio, making it simple to share insights with your team, clients, and prospects.

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