Choose the source and question
Upload a recording or open one in your library. Attach that recording in Ask AI so the question has a clear source. For a long recording, identify the topic or time range you want examined.
For example: “Find where the customer describes problems with checkout. Give the timestamp and what they said. Separate their words from your interpretation.”
Match the analysis to the evidence
A transcript can support questions about spoken words. A question about a chart, a button or an on-screen error needs the video picture too. Ask explicitly about the visible content when that is what matters.
ScreenApp can inspect media through its AI tools, but an answer is not proof that every frame was examined. Check the cited passage and relevant video frames yourself, especially when the answer says something was absent.
Build a useful report
- Ask one focused question first.
- Open the referenced passage and compare it with the answer.
- Correct transcript mistakes that affect the finding.
- Ask for a document with findings, supporting timestamps and unanswered questions.
- Read the document against the source before exporting or sharing it.
A useful follow-up is: “Create a report from these verified findings. Keep observed behavior separate from possible explanations. Include source timestamps where available.”
Avoid conclusions the recording cannot support
A hesitation does not establish someone’s emotion or intention. A product demonstration does not establish conversion rates or customer satisfaction. Use the recording to document what was said and shown; bring other evidence when the question requires it.
For several recordings, identify the files you want compared and keep each finding attached to its source. Do not treat a repeated statement as a count of all customers.
Save and share
Generated documents can be exported as Markdown, TXT, PDF, DOCX and PPTX. Review document sharing before sending a report outside your team.
See Accuracy and Methodology for model limitations and Ask AI troubleshooting when a response is missing or incomplete.