Troubleshooting

Fixing Incorrect Transcripts

Written by
ScreenApp Team
Updated on
February 11, 2024
Contributors

Why This Happens

  • Audio Quality Issues: Poor audio quality, such as background noise or low volume, can lead to transcription errors.
  • Speaker Accent or Dialect: Unfamiliar accents or dialects might pose challenges for the transcription algorithm.
  • Technical Glitches: Temporary issues with ScreenApp.io's transcription engine could be causing inaccuracies.

How to Resolve It

  1. Review and Edit: Manually review the transcribed text and correct any errors or inaccuracies.
  2. Improve Audio Quality: Record in a quieter environment and use a high-quality microphone for better transcription results.
  3. Consider Language Selection: If your language isn't commonly supported, try selecting a similar language for transcription.
  4. Provide Feedback: Report transcription errors to ScreenApp.io's support team. This helps improve their algorithms.
  5. Use External Transcription Services: For critical or complex content, consider using a specialized transcription service.

Additional Tips

  • Keep Recordings Short: Shorter recordings are generally easier to transcribe accurately.
  • Avoid Background Noise: Minimize distractions during recording to improve audio clarity.
  • Use Clear and Concise Language: Speaking clearly and avoiding jargon can enhance transcription accuracy.

Following these troubleshooting steps can significantly improve the accuracy of your ScreenApp.io transcripts, leading to clearer and more dependable recordings.