This policy covers the guides, feature pages, comparisons, reviews and help articles published on screenapp.io by ScreenApp Pty Ltd. It explains how we pick topics, where our facts come from, and what we tell you when we have not tested something ourselves.
Related policies: Corrections Policy and AI Use Policy.
How we choose topics
We write about a topic when two things are true: people are searching for it, and it relates to what ScreenApp does. ScreenApp records, transcribes, summarizes and analyzes video and audio, so most of our articles cover recording, transcription, meeting notes, video analysis and the tools people compare with ScreenApp.
Search demand tells us what people want to know. It does not decide what we say about a product.
Who writes and reviews
Every article names a writer. Writers and reviewers are listed on our author pages, with their role at ScreenApp and links to public profiles where available. AI tools help draft ScreenApp content, and Kelum Sampath reviews it before it is published. Our AI Use Policy explains how AI tools are used and what a person checks.
Source standards
We use primary sources first:
- Vendor pricing pages, for prices and plan limits
- Official product documentation and help centers
- Release notes and changelogs
- Government agencies, regulators and standards bodies
We use secondary sources, such as news coverage or third-party reviews, only when no primary source exists. When we do, we say who the source is.
Testing
A review or comparison states whether ScreenApp tested the product. If we did, the page says what we tested, how, and when. If we did not, the page says:
“ScreenApp did not perform first-hand product testing for this article. Product information was verified against the cited primary sources.”
We do not describe a product as tested unless someone at ScreenApp used it for that article.
How we label claims
We sort claims into five types and label them so you can tell them apart:
- Measured by ScreenApp: we ran the test ourselves. The page gives the method and the date.
- Estimated by ScreenApp: a calculation or judgment of ours. The page gives the basis for it.
- Projected: a forward-looking figure. It is labelled as a projection.
- Vendor-reported: a figure the product’s maker publishes. The page cites where the vendor says it.
- User-reported: something users say about a product, such as in reviews or forums. It is attributed and is not presented as verified.
ScreenApp’s own product measurements, with test conditions and dates, are on the accuracy page.
Fact-checking and dates
Pages can carry three dates:
- Published: when the page first went live.
- Last substantively updated: when the content last changed in a meaningful way.
- Facts last verified: when the facts on the page were last checked against their sources.
We do not move the update date for minor edits. The site checks this automatically: an updated date is only accepted when at least 100 words and at least 10% of the page’s text have changed. A typo fix or a swapped number keeps the old date.
ScreenApp product facts, such as plan limits and supported platforms, are kept in one internal fact store. Each entry records its source and the date it was last checked.
Technical and product review
Pages can list up to three reviewers in the credits box:
- Technical review: a ScreenApp engineer checks technical explanations, such as how recording, transcription, AI processing or the API work.
- Product review: someone who runs or works on the ScreenApp product checks that what the page says about ScreenApp matches the product.
- SEO review: an editor checks the page structure, sources and wording.
A reviewer is only listed when that person reviewed the page.
Conflict of interest
ScreenApp sells AI transcription, meeting, recording and video-analysis software. We review and compare products that compete with ours. We say so on those pages, and you should weigh our comparisons with that in mind.
We do not accept payment for rankings or placement in our lists. ScreenApp has never paid for a review or testimonial.
Links to other websites
We link to other websites when they are a source or useful further reading. ScreenApp also takes part in link exchanges with other websites, so some articles link to partner sites. Those links never change how we rank products or what we say about them.
We do not publish paid rankings. If we ever publish sponsored content, it will be labelled as sponsored on the page.
High-risk claims
Claims about security, privacy, legal matters, health and accuracy need stronger evidence. Each one needs a primary source or ScreenApp’s own evidence:
- The accuracy page for transcription accuracy and test results
- The Privacy Policy for how we handle data
- The Trust Center for security controls and audit reports
If we cannot support one of these claims, we remove it.
Corrections and questions
If you find an error, see our Corrections Policy or email support@screenapp.io.