AI Notes Not Working: Troubleshooting

Learn how to troubleshoot when AI notes are not working

By ScreenApp Team

Why This Happens

How to Resolve It

  1. Check Audio Quality: Ensure your recorded audio is clear and free from background noise. Poor audio quality can impact the accuracy of AI transcription and note generation.
  2. Verify AI Notes Feature: Confirm that the AI notes feature is enabled in your ScreenApp.io settings.
  3. Adjust AI Settings: Some AI notetaking tools offer settings to adjust the level of detail or focus of the generated notes. Experiment with these settings to see if it improves results.
  4. Provide Context: If your recordings contain technical terms or specific jargon, provide additional context to help the AI understand the content better.
  5. Contact Support: If you’ve tried the above steps and are still experiencing issues, reach out to ScreenApp’s support team for assistance.

Additional Tips