Why Integrate ScreenApp with Jira?
Engineers hate vague bug reports. “It doesn’t work” helps no one. With ScreenApp + Jira, you can attach the exact moment a bug occurred, complete with a video recording, voiceover explanation, and an AI-generated summary of the issue.
How It Works
- Go to Settings: Log in to ScreenApp and navigate to “Settings” > “Integrations”.
- Select Webhooks: Click on the “Webhooks” section.
- Add Webhook: Paste your Jira automation webhook URL.
- Start Recording: When you finish a recording, it can be automatically sent to create or update a Jira issue.
Key Benefits
🐛 Faster Bug Reproduction
Don’t write a novel. Show the bug in 30 seconds. Developers can watch the video, see the user’s actions, and spot the issue immediately.
📝 Automated Documentation
ScreenApp’s AI listens to your voiceover and automatically generates a text summary of the bug, steps to reproduce, and expected behavior.
🔗 Contextual Linking
Every Jira ticket gets a direct, secure link to the video evidence. No more downloading large files or dealing with email attachments.
Use Cases
- QA Testing: “Record a test session and auto-log any failures to Jira.”
- User Acceptance Testing (UAT): “Let stakeholders record their feedback video and have it sync to the project board.”
- Support Escalation: “Support agents can record a customer issue and escalate it to Engineering with full context.”