Troubleshooting

Troubleshoot sign-in links, social sign-in and an unexpected empty account.

Distinguish cloud library storage from local recording data before deleting anything.

Choose the correct download and troubleshoot access or processing problems.

Choose the right checks for recording, upload, transcription or account problems.

Distinguish storage, recordings, uploads, transcription and AI usage.

Check the link, signed-in account and sharing permissions.

Check account, workspace, upload and local recovery before assuming a file is lost.

Check microphone, browser-tab and system audio separately.

Troubleshoot capture permissions, interrupted recording and pending uploads.

Provide the details needed to investigate a ScreenApp error.

Check audio, processing status, language and transcription allowance.

Check input type, access, account limits and upload state before retrying.

Check source text, target language and the kind of translated result.

Separate pending upload from server processing and preserve recoverable data.