Recovering Lost ScreenApp Recordings
This guide provides a comprehensive approach to retrieving ScreenApp screen recordings that are missing from your video library or cannot be downloaded. This can be beneficial in scenarios such as:
- The recording process being interrupted or encountering an error during processing.
- Accidentally closing the browser window before the download is complete.
Important Considerations
- This method is ineffective for files already successfully added to your library before deletion.
- Clearing your browser cache will erase any recoverable files.
- Recordings made in incognito windows cannot be recovered using this process.
- To ensure successful recovery, use the same browser, device, and account used for recording.
- This recovery feature is exclusive to registered ScreenApp users who were signed in at the time of recording.
Recovery Steps
- Sign in to your ScreenApp Account: Access your ScreenApp account using the credentials employed during the recording session and on the same device.
2. Locate the Settings Page: The specific location of this page might vary slightly based on your ScreenApp version. Generally, it's accessible through a gear icon or a similar menu option.
3. Navigate to the Recovery Tab: This tab might be labeled "Recover" or "Lost Recordings".
4. Review Available Recordings: If there are recoverable files, they will be displayed in this section.
5. Select the Recording for Recovery: Choose the specific recording you intend to retrieve by clicking the checkbox or recovery icon next to the desired video.
6. Initiate Recovery: Click the "Recover" button to commence the recovery process. The recovered file will be downloaded to your device's default download location.
Additional Tips
- If you encounter any challenges during recovery, contact ScreenApp support for assistance.
- Regularly back up your ScreenApp recordings to external storage or cloud services to safeguard against data loss.
- To maximize the likelihood of successful recovery, ScreenApp recommends keeping your browser cache enabled.
