Video Finalizing Without Saving: What to Do

Why This Happens

• Unexpected Closures: The recording might have been accidentally closed without saving.
• Internet Connection Issues: A weak or unstable internet connection can interrupt the saving process.
• Technical Glitches: Temporary issues with ScreenApp’s servers might prevent recordings from saving.

How to Resolve It

1. Check Your Library: Look for the missing recording in your ScreenApp.io library. It might have been saved but not appear immediately.
2. Verify Internet Connection: Ensure you have a stable internet connection. Try refreshing the page or restarting your browser.
3. Contact Support: If you’re still unable to find the recording, reach out to ScreenApp’s support team for assistance. They might be able to recover the recording or provide further troubleshooting advice.

Additional Tips

• Save Regularly: To prevent data loss, save your recordings frequently while recording.
• Check for Error Messages: Look for any error messages that might provide clues about the issue.
• Review ScreenApp’s Documentation: Consult ScreenApp’s user guide or help center for specific troubleshooting steps. Follow these steps to maximize the chances of salvaging unfinished recordings and prevent data loss in the future with ScreenApp.