Why Screen Recording Only Captures 9 Seconds

Learn why screen recordings are only short

By ScreenApp Team

Why This Happens

How to Resolve It

  1. Check Your Plan: If you’re using a free account, verify the recording length limitations. Upgrading to a paid plan will allow for longer recordings.
  2. Disable Browser Extensions: Temporarily disable any unnecessary browser extensions to see if they’re affecting ScreenApp’s recording capabilities.
  3. Update ScreenApp and Browser: Ensure you’re using the latest versions of ScreenApp.io and your web browser.
  4. Try Recording in a Different Browser: test ScreenApp in a different browser to check for compatibility issues.
  5. Contact Support: If none of the above solutions work, reach out to ScreenApp’s support team for assistance.

Additional Tips