Recording Requests Not Working: Solutions

Learn how to solve recording requests not working

By ScreenApp Team

Why This Happens

How to Resolve It

  1. Verify Permissions: Check your browser’s settings to ensure ScreenApp has permission to access your camera and microphone.
  2. Update Browser and ScreenApp.io: Make sure you’re using the latest versions of your browser and ScreenApp.io.
  3. Try a Different Browser: test ScreenApp in a different browser to see if the issue is browser-specific.
  4. Check for Browser Extensions: Disable any unnecessary browser extensions that might be interfering with ScreenApp’s functionality.
  5. Contact Support: If none of the above solutions work, reach out to ScreenApp’s support team for assistance.

Additional Tips