Troubleshooting Long Video Uploads

Learn how to troubleshoot long video uploads

By ScreenApp Team

Why This Happens

How to Resolve It

  1. Check File Size Limits: Review ScreenApp’s terms of service or pricing information to determine the maximum file size allowed.
  2. Compress the Video: If your video exceeds the file size limit, consider using a video compression tool to reduce its size without significantly compromising quality.
  3. Verify Internet Connection: Ensure you have a stable and reliable internet connection. Try using a wired connection if possible.
  4. Try Uploading Later: If you’re experiencing temporary server issues, try uploading the video again at a different time.
  5. Divide the Video: For extremely long videos, consider dividing them into smaller segments before uploading.
  6. Contact ScreenApp support: If none of the above solutions work, reach out to ScreenApp’s support team for assistance.

Additional Tips