Troubleshooting Audio Upload Problems

Learn how to troubleshoot audio upload problems

By ScreenApp Team

Why This Happens

How to Resolve It

  1. Check File Size: Verify that your audio file is within ScreenApp’s supported file size limits. If necessary, compress the file to reduce its size.
  2. Convert to Compatible Format: Ensure your audio file is in a compatible format supported by ScreenApp.io. Common audio formats include MP3, WAV, and AAC.
  3. Verify Internet Connection: Make sure you have a strong and stable internet connection.
  4. Try a Different Browser: Test uploading the audio file in a different browser to see if the issue is browser-specific.
  5. Contact Support: If none of the above solutions work, reach out to ScreenApp’s support team for assistance.

Additional Tips