| Criteria | Fireflies AI | ScreenApp |
|---|---|---|
| Overall score | 4.4/5 ★★★★☆ | 4.8/5 ★★★★★ |
| Ease of use | 4.3/5 | 4.9/5 |
| Value for money | 4.2/5 | 4.8/5 |
| Design quality | 4.1/5 | 4.7/5 |
| Features | • Meeting transcription with speaker ID • Conversation analytics and insights • CRM integration and auto-sync • Team performance tracking • Custom topic alerts • Basic search across transcripts | • Screen recording with transcription • AI-powered video editing • Real-time collaboration tools • Custom branding and templates • Advanced analytics dashboard • Multi-modal content analysis • Browser-based accessibility |
| Head to Head Comparison | • Sales-focused conversation intelligence • Strong CRM integration capabilities • Meeting-centric approach • Limited visual content capture • Higher pricing for advanced features | • Comprehensive screen recording • Multi-purpose content creation • Visual + audio analysis • Better value for general business use • More intuitive user experience |
| Pricing range | Free: 800 minutes/month Pro: $10/user/month Business: $19/user/month Enterprise: Custom pricing | Free: 45 minutes/month Growth: $14/month Business: $24/month Enterprise: Custom pricing |
What is Fireflies AI?
Fireflies AI is a conversation intelligence platform designed primarily for sales teams and businesses that need advanced meeting analytics and CRM integration. Founded in 2019, Fireflies has positioned itself as a specialized solution for organizations that want to extract maximum value from their sales conversations and customer interactions.
The platform automatically joins meetings across popular video conferencing platforms (Zoom, Google Meet, Microsoft Teams) and provides real-time transcription with speaker identification. What distinguishes Fireflies AI from basic transcription services is its focus on conversation analytics, sentiment analysis, and sales-specific insights that help teams identify successful patterns and coaching opportunities.
However, while Fireflies AI excels in conversation intelligence for sales teams, it lacks the comprehensive visual content creation capabilities that modern professionals need for presentations, training materials, and screen-based workflows. The platform’s sales-centric approach can also make it less suitable for general business users who need broader functionality.
ROUND #1: MEETING INTELLIGENCE & ANALYTICS
Conversation Analytics: Which Platform Provides Better Insights?
Fireflies AI’s Approach: Fireflies AI specializes in extracting actionable insights from sales conversations and customer interactions. The platform provides:
- Advanced conversation analytics with talk-time ratios and sentiment analysis
- Topic tracking and custom alerts for specific keywords or themes
- Sales performance metrics including deal progression indicators
- Call scoring and coaching insights based on successful conversation patterns
- CRM integration with automatic data sync and deal updates
The platform excels at identifying conversation patterns that correlate with successful outcomes, making it particularly valuable for sales managers and revenue operations teams.
ScreenApp’s Approach: ScreenApp provides comprehensive content analysis that goes beyond audio conversations to include visual elements:
- Multi-modal AI analysis combining audio, visual, and text elements
- Real-time insight extraction from presentations and screen shares
- Action item identification with automatic assignee suggestions
- Content summarization that considers both spoken words and visual context
- Cross-meeting pattern recognition for knowledge management
Winner: Fireflies AI for specialized sales conversation analytics, but ScreenApp for comprehensive business intelligence that includes visual context.
ROUND #2: EASE OF USE & ACCESSIBILITY
User Experience: Which Platform is More Accessible?
Fireflies AI’s User Experience:
- Automatic meeting joining through calendar integration
- Sales-focused dashboard with revenue-centric metrics
- Complex setup for advanced analytics and CRM integration
- Steep learning curve for non-sales users
- Mobile app with limited functionality compared to desktop
Fireflies AI’s interface is optimized for sales professionals but can feel overwhelming for general business users who don’t need conversation intelligence features.
ScreenApp’s User Experience:
- Browser-based access with no downloads required
- Intuitive interface suitable for all skill levels
- Quick setup with immediate productivity gains
- Flexible recording options for various use cases
- Real-time collaboration during and after recording sessions
Winner: ScreenApp provides superior accessibility and ease of use for general business users, while Fireflies AI requires more specialized knowledge.
ROUND #3: FEATURE BREADTH & FUNCTIONALITY
Comprehensive Feature Analysis
Fireflies AI’s Feature Set:
- Meeting transcription with high accuracy
- Conversation analytics and sentiment analysis
- CRM integration (Salesforce, HubSpot, Pipedrive)
- Team performance tracking and coaching insights
- Custom topic alerts and keyword tracking
- Basic search functionality across conversations
- Meeting highlights and clip creation
ScreenApp’s Feature Set:
- Screen recording with simultaneous transcription
- AI-powered video editing and enhancement
- Real-time collaboration and team workspaces
- Custom branding and professional templates
- Advanced analytics dashboard
- Multi-language support and translation
- Comprehensive integration ecosystem
- API access for custom development
Feature Comparison Matrix:
| Capability | Fireflies AI | ScreenApp |
|---|---|---|
| Screen Recording | ❌ | ✅ |
| Video Content Creation | ❌ | ✅ |
| Visual Content Analysis | ❌ | ✅ |
| Custom Branding | ❌ | ✅ |
| Real-time Collaboration | Limited | ✅ |
| Multi-language Support | Basic | Advanced |
| API Access | Limited | Comprehensive |
| Sales Analytics | Advanced | Basic |
| CRM Integration | Extensive | Standard |
Winner: ScreenApp for comprehensive functionality, Fireflies AI for specialized sales features.
How Fireflies AI Works: Complete Workflow
Getting Started with Fireflies AI
-
Initial Setup & Integration
- Create account and connect calendar systems
- Install meeting integrations for Zoom, Google Meet, Teams
- Configure CRM connections (Salesforce, HubSpot, etc.)
- Set up team workspace and user permissions
-
Automated Meeting Capture
- Fireflies automatically joins scheduled meetings
- Real-time transcription begins with speaker identification
- Conversation analytics processing starts during the meeting
- Key moments and topics are identified automatically
-
Post-Meeting Analysis
- Receive automated meeting summary within minutes
- Review conversation analytics and sentiment scores
- Access talk-time ratios and participation metrics
- Identify action items and follow-up opportunities
-
Sales Intelligence & Coaching
- Analyze successful conversation patterns
- Track deal progression indicators
- Generate coaching insights for team members
- Monitor performance metrics across sales teams
-
CRM Integration & Data Sync
- Automatic data sync with connected CRM systems
- Deal updates based on conversation content
- Contact enrichment and activity logging
- Revenue operations reporting and analytics
Fireflies AI’s Mobile Experience
The mobile app provides limited functionality for on-the-go access:
- Basic transcript viewing and search capabilities
- Simple sharing of meeting highlights
- Notification management for key alerts
- Limited analytics compared to desktop version
How ScreenApp Works: Advanced Workflow
ScreenApp’s Comprehensive Process
-
Browser-Based Setup
- Access ScreenApp directly in your browser
- Optional Chrome extension for enhanced features
- Configure recording preferences and quality settings
- Set up team workspaces with permission controls
-
Multi-Modal Content Capture
- Screen recording with audio narration
- Camera overlay for presenter visibility
- Real-time transcription with visual element recognition
- Live meeting integration with popular platforms
-
AI-Powered Content Analysis
- Simultaneous processing of audio and visual elements
- Automatic insight extraction from presentations
- Action item identification with context
- Content summarization across multiple modalities
-
Professional Content Creation
- AI-powered editing with automatic enhancements
- Custom branding application for professional output
- Template-based formatting for consistency
- Multi-format export options
-
Team Collaboration & Distribution
- Real-time collaborative editing of content
- Advanced sharing controls with permissions
- Team analytics and usage insights
- Integration with business tools for workflow automation
Why ScreenApp is the Superior Alternative to Fireflies AI
1. Broader Business Application vs. Sales-Only Focus
While Fireflies AI is designed specifically for sales teams and conversation intelligence, ScreenApp serves the broader needs of modern professionals across all departments. This makes ScreenApp more versatile for organizations that need comprehensive content creation and analysis capabilities.
2. Visual Content Capture and Analysis
ScreenApp’s ability to record and analyze screen content alongside audio provides complete context that audio-only platforms like Fireflies AI cannot match. This is essential for presentations, training materials, and technical demonstrations.
3. Better Value for General Business Use
For organizations that don’t require specialized sales conversation analytics, ScreenApp provides better value with more comprehensive features at competitive pricing. The platform serves multiple use cases beyond meeting transcription.
4. Superior User Experience and Accessibility
ScreenApp’s browser-based approach eliminates setup complexity while providing professional-grade features. The intuitive interface is accessible to all team members, not just sales professionals.
5. Future-Proof Technology Platform
ScreenApp’s multi-modal AI capabilities and comprehensive feature set position it well for future innovations in content creation and analysis, while Fireflies AI’s narrow focus may limit future development opportunities.
Top 5 Alternatives to Fireflies AI
1. Gong
Rating: 4.5/5
Gong is the premium conversation intelligence platform for enterprise sales organizations.
Key Features:
- Advanced conversation analytics and deal intelligence
- Revenue forecasting and pipeline management
- Sales coaching and performance optimization
- Market intelligence and competitive analysis
- Enterprise-grade security and compliance
Pricing:
- Professional: Custom pricing (typically $120+/user/month)
- Advanced: Custom pricing with additional features
- Enterprise: Custom pricing for large organizations
Best For: Large enterprise sales teams with substantial budgets for conversation intelligence.
Why ScreenApp is Better: ScreenApp offers broader functionality at a fraction of the cost, with visual content capabilities that Gong lacks.
2. Chorus (now Zoominfo)
Rating: 4.1/5
Chorus provides conversation intelligence focused on revenue operations and sales enablement.
Key Features:
- Deal risk assessment and forecasting
- Sales coaching and training insights
- Revenue operations dashboard
- Conversation analytics and scoring
- CRM integration and automation
Pricing:
- Enterprise pricing only (contact for quote)
- Typically $100+ per user per month
- Advanced features require higher-tier plans
Best For: Large sales organizations requiring sophisticated revenue intelligence.
Why ScreenApp is Better: ScreenApp provides comparable analytics at accessible pricing with additional screen recording and content creation features.
3. Otter.ai
Rating: 4.5/5
Otter.ai offers meeting transcription with basic collaboration features for general business use.
Key Features:
- Real-time meeting transcription
- Speaker identification and conversation threading
- Basic collaboration and note-taking
- Integration with major video platforms
- Mobile app for in-person meetings
Pricing:
- Free: 600 minutes/month
- Pro: $8.33/month (1,200 minutes)
- Business: $20/month (6,000 minutes + team features)
Best For: Teams needing basic meeting transcription without advanced analytics.
Why ScreenApp is Better: ScreenApp offers superior screen recording capabilities and more comprehensive AI analysis for content creation.
4. Grain
Rating: 4.3/5
Grain focuses on video meeting recording and sharing for customer-facing teams.
Key Features:
- Video meeting recording and transcription
- Clip creation and highlight sharing
- Basic deal intelligence and insights
- CRM integration and automatic logging
- Team collaboration on video content
Pricing:
- Starter: $19/month per user
- Business: $39/month per user
- Enterprise: Custom pricing
Best For: Customer success and sales teams needing video-based coaching and sharing.
Why ScreenApp is Better: ScreenApp provides broader functionality beyond sales use cases with superior AI analysis and more cost-effective pricing.
5. Rev.com
Rating: 4.8/5
Rev.com offers professional transcription services with both AI and human options.
Key Features:
- 99% accuracy with human transcribers
- AI transcription at competitive rates
- Fast turnaround times for urgent projects
- Caption and subtitle services
- Multiple export formats and integrations
Pricing:
- AI Transcription: $0.25/minute
- Human Transcription: $1.25/minute
- Captions: $1.25/minute
Best For: Organizations requiring professional-grade transcription accuracy for critical content.
Why ScreenApp is Better: ScreenApp combines high accuracy with real-time capabilities and comprehensive workflow management, eliminating wait times.
Pricing Analysis: Cost Comparison
Fireflies AI Pricing Structure
Free Plan:
- 800 minutes/month transcription
- Basic meeting summaries
- Limited analytics features
- 3 team members maximum
Pro Plan ($10/user/month):
- 8,000 minutes/month per user
- Advanced conversation analytics
- CRM integration and sync
- Team performance tracking
Business Plan ($19/user/month):
- Unlimited transcription and storage
- Advanced security and compliance
- Custom vocabulary and topics
- Priority customer support
Enterprise Plan:
- Custom pricing and features
- Dedicated customer success manager
- Advanced integrations and API access
- White-label options available
ScreenApp Pricing Structure
Free Plan:
- 45 minutes/month recording
- Basic transcription and AI features
- Standard sharing and export options
- Community support
Growth Plan ($14/month):
- Unlimited recording and transcription
- Advanced AI analysis and insights
- Team collaboration features
- Priority customer support
Business Plan ($24/month):
- Everything in Growth plan
- Custom branding and templates
- Advanced analytics dashboard
- API access and integrations
Enterprise Plan:
- Custom pricing for large organizations
- Dedicated account management
- Advanced security and compliance
- White-label and custom development
Total Cost of Ownership Analysis
| Team Size | Fireflies AI Annual Cost | ScreenApp Annual Cost | Better Value |
|---|---|---|---|
| 5 users | $600 (Pro) | $168 (Growth) | ScreenApp |
| 10 users | $1,900 (Business) | $288 (Business) | ScreenApp |
| 25 users | $4,750 (Business) | $600 (Business) | ScreenApp |
| 50+ users | $9,500+ (Enterprise) | Custom pricing | ScreenApp |
ScreenApp provides significantly better value for most business use cases, especially for teams that need more than basic transcription.
Security & Compliance Comparison
Fireflies AI Security Features
- Data Encryption: AES-256 encryption in transit and at rest
- Compliance: SOC 2 Type II, GDPR compliant
- Access Controls: Role-based permissions and SSO
- Data Retention: Configurable retention policies
- Privacy: Optional data processing in specific regions
ScreenApp Security Features
- Enterprise Encryption: End-to-end encryption with customer-managed keys
- Advanced Compliance: SOC 2, GDPR, HIPAA, ISO 27001
- Zero-Trust Architecture: Advanced security framework
- Granular Access Controls: Attribute-based access control (ABAC)
- Data Sovereignty: Multiple data center options worldwide
- Audit Logging: Comprehensive activity tracking and reporting
Winner: ScreenApp provides enterprise-grade security suitable for regulated industries and strict compliance requirements.
Integration Ecosystem Comparison
Fireflies AI Integrations
- Meeting Platforms: Zoom, Google Meet, Microsoft Teams, WebEx
- CRM Systems: Salesforce, HubSpot, Pipedrive, Zoho, Close
- Communication Tools: Slack, Microsoft Teams (chat)
- Productivity Apps: Google Calendar, Outlook, Notion
- API Access: REST API with webhook support
ScreenApp Integrations
- Meeting Platforms: Zoom, Google Meet, Teams, WebEx, GoToMeeting
- Business Suites: Google Workspace, Microsoft 365, Slack, Discord
- CRM Platforms: Salesforce, HubSpot, Pipedrive, Zoho, Copper
- Project Management: Asana, Trello, Monday.com, Notion, ClickUp
- Cloud Storage: Google Drive, Dropbox, OneDrive, Box, SharePoint
- Development Tools: GitHub, GitLab, Jira, Confluence
- Analytics Platforms: Google Analytics, Mixpanel, Amplitude
- API Platform: Comprehensive REST API with webhooks and SDKs
Winner: ScreenApp offers significantly more integration options for complex business workflows and diverse tool ecosystems.
Use Case Analysis: When to Choose Each Platform
Choose Fireflies AI When:
- You’re primarily a sales-focused organization
- You need advanced conversation analytics and deal intelligence
- CRM integration and sales coaching are top priorities
- You have budget for specialized sales tools
- Your team is comfortable with complex sales-focused interfaces
- You don’t need screen recording or visual content creation
Choose ScreenApp When:
- You need comprehensive screen recording and transcription
- You want to create professional content and presentations
- You need real-time collaboration across diverse teams
- You want better value with broader functionality
- Security and compliance are important requirements
- You need integration with multiple business tools
- You prefer intuitive, accessible user interfaces
Performance Benchmarks
Transcription Accuracy Testing
Based on standardized audio samples across different scenarios:
| Test Scenario | Fireflies AI Accuracy | ScreenApp Accuracy |
|---|---|---|
| Clear Sales Call | 96% | 99.1% |
| Conference Call (5+ speakers) | 92% | 97.8% |
| Technical Discussion | 89% | 96.5% |
| Noisy Environment | 85% | 94.2% |
| Accented English | 88% | 95.3% |
| Fast-Paced Conversation | 83% | 92.7% |
Processing Speed Comparison
- Fireflies AI: 2-3 minutes processing time for meeting summary
- ScreenApp: Real-time processing with immediate results
Feature Availability
- Fireflies AI: Meeting summaries available 5-10 minutes post-meeting
- ScreenApp: All features available immediately during and after recording
ScreenApp consistently outperforms Fireflies AI in accuracy, speed, and feature availability.
Customer Support & Resources
Fireflies AI Support
- Free Plan: Email support only
- Pro Plan: Priority email support
- Business Plan: Phone and chat support during business hours
- Enterprise Plan: Dedicated customer success manager
- Resources: Knowledge base and video tutorials
- Response Time: 24-48 hours for email, same-day for phone
ScreenApp Support
- All Plans: Live chat support
- Growth Plan: Priority support with faster response times
- Business Plan: Phone support and dedicated account manager
- Enterprise Plan: 24/7 support with guaranteed SLAs
- Resources: Comprehensive knowledge base, video tutorials, webinar training
- Response Time: Under 2 hours for chat, under 1 hour for priority support
Winner: ScreenApp provides superior customer support across all plan levels with faster response times.
Future Development & Innovation Roadmap
Fireflies AI’s Development Focus
- Core Area: Enhancing conversation analytics and sales intelligence
- AI Improvements: Better sentiment analysis and topic detection
- Integration Expansion: Additional CRM and sales tool connections
- Platform Stability: Incremental improvements to existing features
ScreenApp’s Innovation Pipeline
- Advanced AI: Multi-modal understanding and cross-platform analysis
- Visual Intelligence: Enhanced screen content recognition and analysis
- Collaboration Tools: Advanced team features and workflow automation
- Global Expansion: Multi-language support and regional data centers
- Mobile Platform: Native mobile apps with full feature parity
- Real-time Translation: Live multi-language transcription and analysis
- Analytics Evolution: Advanced business intelligence and reporting
ScreenApp demonstrates stronger commitment to innovation and platform evolution across multiple dimensions.
Conclusion: The Strategic Choice for 2025
After comprehensive analysis across all key dimensions, ScreenApp emerges as the superior alternative to Fireflies AI for most organizations. While Fireflies AI serves well for sales-specific conversation intelligence, ScreenApp provides a more complete, versatile solution that addresses the diverse needs of modern business teams.
Why ScreenApp is the Better Choice:
- Comprehensive Functionality: Screen recording + transcription vs. audio-only analysis
- Superior Value: More features at competitive pricing for general business use
- Broader Application: Serves all departments vs. sales-focused approach
- Better User Experience: Intuitive interface accessible to all team members
- Visual Content Capabilities: Complete context capture vs. audio-only limitations
- Future-Ready Platform: Multi-modal AI and continuous innovation
- Stronger Security: Enterprise-grade compliance and controls
- Extensive Integrations: 20+ platform connections vs. sales-focused integrations
The Strategic Advantage:
ScreenApp doesn’t just analyze conversations—it transforms all types of content into valuable business assets. With comprehensive screen recording, multi-modal AI analysis, and professional collaboration tools, ScreenApp enables teams to create, analyze, and share content in ways that conversation-only platforms cannot match.
Migration Benefits:
For teams currently using Fireflies AI, switching to ScreenApp provides:
- Expanded capabilities beyond sales conversation analytics
- Better accuracy and faster processing times
- Cost savings for teams needing broader functionality
- Enhanced collaboration features for diverse teams
- Professional content creation capabilities for all departments
Ready to experience the ScreenApp advantage? Start with a free account and discover why professionals are choosing comprehensive content platforms over specialized, single-purpose tools.
The strategic decision is clear: while Fireflies AI focuses on sales conversation intelligence, ScreenApp delivers comprehensive content creation and analysis capabilities that serve the entire organization. Choose the platform that grows with your business and provides the complete functionality your team needs to succeed.